Product Details: 4 Red Roses, 2 Yellow Roses, 2 Pink Roses, 2 White Roses, Blue Packing Paper, Pink Ribbon, Yellow Ribbon, Eggless Chocolate Cake- 500 gms,
Type of Cake - Cream, Shape- Round, Serves- 4-6 People, Size- 6 inches in Diameter
Roses Trivia: Roses can live for a very long time. There are rose fossils discovered that date back 35 million years. The large rose bush that covers the wall of the Cathedral of Hildesheim in Germany has been there for over a millennium. Red Roses are perfect expressions of love and romance since ancient times!
Delivery Information:
- The image displayed is indicative in nature.
- Actual product may vary in shape or design as per the availability.
- Flowers may be delivered in fully bloomed, semi-bloomed or bud stage.
- The chosen delivery time is an estimate and depends on the availability of the product and the destination to which you want the product to be delivered.
- Since flowers and cakes are perishable in nature, we attempt delivery of your order only once.
- The delivery cannot be redirected to any other address.
- This product is hand delivered and will not be delivered along with courier products.
- Occasionally, substitution of flowers/flavours/designs is necessary due to temporary and/or regional unavailability issues.
Care Instructions:
- When your flowers arrive, just trim the stems and add water. Re-cut 1-2” of the Stems at a 45 degree angle.
- Use a clean vase and clean water.
- Remove the leaves below the waterline but do not remove all leaves along the stem length.
- Check the water level daily and replenish as needed.
- Don’t place flowers in direct sunlight or near any other source of excessive heat.
- All flowers benefit from a daily mist of water.
- Enjoy your flowers!
- Store cream cakes in a refrigerator. Fondant cakes should be stored in an air-conditioned environment.
- Slice and serve the cake at room temperature and make sure it is not exposed to heat.
- Use a serrated knife to cut a fondant cake.
- Sculptural elements and figurines may contain wire supports or toothpicks or wooden skewers for support.
- Please check the placement of these items before serving them to small children.
- The cake should be consumed within 24 hours.
Replacements & refunds:
For "Hand Delivered Products (flowers & cakes & edibles): There are no replacements /refunds/ change of address/ cancellations allowed as the products that are perishable. In case of damaged, wrong product, missing or bad quality products- if proven to be true on checking the complaint- we will endeavour to send a replacement within 24 hours. We request you to send a formal complaint to us email on the same day of receipt of delivery, accompanied with an image and video of the product. Email to be sent to clientservice@gratefy.com
Please Note:
The cake stand, cutlery & accessories used in the image are only for representation purposes. They are not delivered with the cake. The cake is hand delivered in a good quality cardboard box. Due to government policies, non-woven fabric which is used to wrap this bouquet will be substituted by paper wrapping in Mumbai, Pune & Bangalore. You acknowledge that requested delivery time is non-binding. Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered. Delivery may take longer due to: bad weather, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your e-mails and SMS regularly for updates.
- Before major occasions, we suggest that you place your order at least five days in advance.
Products that are hand delivered cannot be delivered along with courier products. For perishable items like cakes and flowers, we attempt delivery of your order only once. In the event the delivery is not executed during the attempt, you shall still be charged for the order and no re-delivery will be possible.
We will consider the order executed in the below cases: Wrong shipping/delivery address, recipient not available, premises locked, recipient refusing to accept the delivery, In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbour.
Proof of delivery will be provided in case of any dispute in delivery. Deliveries are made on Sundays and on Public Holidays for products that are delivered by hand. If there is no one available at the shipping addresses to accept the delivery of your order at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.
We will surely try our best as mentioned below- Call the recipient to schedule an appropriate delivery time, leave a note on the recipient’s door asking them to contact the florist to schedule a delivery time, leave the bouquet/arrangement in a covered, secure area of the home (porch, garage, or other entrance), leave the bouquet/arrangement with a neighbour and place a message on the recipient’s door with this information.