Product Details : 12 Red Roses 2 White Asiatic Lilies Green Leaves Green Fillers 1 Square Glass Vase 4 x 4 x 4 inches Wrapped in Natural Jute
Green Fillers & Leaves may vary as per local and seasonal availability.
Flowers Trivia : Did you know that the rose is edible, can live for a very long time, has been mentioned in the bible and is a great source of vitamin C? This Arrangement is made using Oasis foam that stores water in it and keeps your arrangement fresh for a longer time.
Delivery Information:
- The image displayed is indicative in nature.
- Actual product may vary in shape or design as per the availability.
- Flowers may be delivered in fully bloomed, semi-bloomed or bud stage.
- The chosen delivery time is an estimate and depends on the availability of the product and the destination to which you want the product to be delivered.
- Since flowers and cakes are perishable in nature, we attempt delivery of your order only once.
- The delivery cannot be redirected to any other address.
- This product is hand delivered and will not be delivered along with courier products.
- Occasionally, substitution of flowers/flavours/designs is necessary due to temporary and/or regional unavailability issues.
Care Instructions:
- When your flowers arrive, just trim the stems and add water. Re-cut 1-2” of the Stems at a 45 degree angle.
- Use a clean vase and clean water.
- Remove the leaves below the waterline but do not remove all leaves along the stem length.
- Check the water level daily and replenish as needed.
- Don’t place flowers in direct sunlight or near any other source of excessive heat.
- All flowers benefit from a daily mist of water.
- Enjoy your flowers!
Replacements & refunds:
For "Hand Delivered Products (flowers & cakes & edibles): There are no replacements /refunds/ change of address/ cancellations allowed as the products that are perishable. In case of damaged, wrong product, missing or bad quality products- if proven to be true on checking the complaint- we will endeavour to send a replacement within 24 hours. We request you to send a formal complaint to us email on the same day of receipt of delivery, accompanied with an image and video of the product. Email to be sent to clientservice@gratefy.com
Please Note:
Due to government policies, non-woven fabric which is used to wrap this bouquet will be substituted by paper wrapping in Mumbai, Pune & Bangalore. You acknowledge that requested delivery time is non-binding. Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered. Delivery may take longer due to: bad weather, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your e-mails and SMS regularly for updates.
- Before major occasions, we suggest that you place your order at least five days in advance.
Products that are hand delivered cannot be delivered along with courier products. For perishable items like cakes and flowers, we attempt delivery of your order only once. In the event the delivery is not executed during the attempt, you shall still be charged for the order and no re-delivery will be possible.
We will consider the order executed in the below cases: Wrong shipping/delivery address, recipient not available, premises locked, recipient refusing to accept the delivery, In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbour.
Proof of delivery will be provided in case of any dispute in delivery. Deliveries are made on Sundays and on Public Holidays for products that are delivered by hand. If there is no one available at the shipping addresses to accept the delivery of your order at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.
We will surely try our best as mentioned below- Call the recipient to schedule an appropriate delivery time, leave a note on the recipient’s door asking them to contact the florist to schedule a delivery time, leave the bouquet/arrangement in a covered, secure area of the home (porch, garage, or other entrance), leave the bouquet/arrangement with a neighbour and place a message on the recipient’s door with this information.
